Shipping policy
Thank you for visiting and shopping at www.brainandbrawn.com.au. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders or due to unforeseen circumstances, shipments may be delayed. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment to Post Office or P.O. boxesÂ
www.brainandbrawn.com.au does not ship to P.O. boxes.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).Â
Damages
www.brainandbrawn.com.au is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
Domestic Shipping Policy as well as the following applies:
Customs, Duties and Taxes
www.brainandbrawn.com.au is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
CONTACT USÂ
For more information, please email us on solutions@elixirhealthfood.com